Contact Us

All personal records are collected and stored under strict Data Protection guidelines, our Data Protection Number is ZB042850 this can be checked on the Information Commissioners. register

Green Cross Solutions are also a ‘Regulated Claims Management Business’ and can be checked on the CMR Register https://www.gov.uk/check-claims-company-registered
Our CMR number is 26766

All Financial Companies that Green Cross Solutions are affiliated or associated with, are regulated by the Financial Services Authority(FSA).

If you require any information on our Company or its products then, please feel free to Email or Telephone Green Cross Solutions. All telephone calls are handled by our Customer Services Team, they will direct you to the Consultant or Department that you require.

 
Emailinfo@GreenCrossSolutions.com
Telephone0845 388 0059
SkypeGreenCrossNo1
 

Or Write into our Head Office at

Green Cross Solutions
Head Office
4th Floor
35 Oxford Street
West End
London
W1D 2DT

Complaints Handling Procedures
If you have a Complaint please contact the Complaints Manager via one of the following communications paths

Email Complaints@GreenCrossSolutions.co.uk
Telephone 0845 388 0059

Alternatively you can write into our Head Office at

Green Cross Solutions
Head Office
4th Floor
35 Oxford Street
West End
London
W1D 2DT

Marking correspondence for the attention of the Complaints Manager.

We will respond to your complaint, in writing via email or letter within 5 working Days to register any complaint. We will endeavour to resolve any concerns rising from a complaint, within 8 working weeks. As a CMR regulated business we must comply with a notice that requires specified information or documents to be provided to the Legal Ombudsman under section 147 of the Legal Services Act 2007.

As a CMR regulated business we must comply with any direction contained in a determination made by the Legal Ombudsman under section 137(2) of the Legal Services Act 2007 where the determination of the complaint has been accepted by the complainant and is binding and final.

At this point of return with any complaint, if the complainant is not satisfied with the complaints resolve, then the complainant has the right to complain formally to the Legal Ombudsman. The contact details are as follows :-

Legal Ombudsman

By telephone on0300 555 0333
By email toenquiries@legalombudsman.org.uk
In writing toLegal Ombudsman PO
 Box 6806
 Wolverhampton
 WV1 9WJ
 
 

Green Cross Solutions

Head Office

 

35 Oxford Street, West End, London, W1D 2DT

 

 
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